Terms of Use
1. Agreement
These terms are between you and Chaos Innovations LLC, a Virginia limited liability company, and govern your use of the Dispatcher Strong application and this website. By installing or using the app you accept them. If you do not accept them, please uninstall the app.
2. What Dispatcher Strong is — and is not
The app is a private, self-supportive wellness tool for adults working in public-safety telecommunications.
It is not:
- an emergency service, and it will not summon help for you;
- medical, psychological or psychiatric care, and it provides no diagnosis, treatment, psychotherapy or clinical monitoring;
- a substitute for professional advice from a clinician, an employee assistance program, a peer support team or your agency's own guidance;
- a medical device, and it makes no claim to treat, cure, prevent or mitigate any condition;
- a fitness-for-duty assessment, and nothing in it should be used by anyone as one.
The app does not determine whether you may be experiencing a crisis and does not automatically contact emergency services, your employer or anyone else. If you are in crisis, call or text 988 in the United States, or call 911.
3. Use at the console
You are responsible for when you use it. Do not use any interactive feature when doing so would distract you from emergency communications, radio traffic, call handling or any other duty. Follow your agency's policies on personal devices and on-duty conduct; those policies take precedence over anything in the app, and nothing here authorises you to break them.
4. Physical activity
The movement and stretching content is general information, not a prescribed exercise program, and it has not been tailored to you. Talk to a qualified professional before starting if you have any injury, condition or doubt. Stop any movement that causes pain or symptoms and use normal workplace and medical judgment. You take part at your own risk.
5. Your content is yours
Everything you write, draw or record in the app belongs to you. We claim no license over it and we never receive a copy of it — see the Privacy Policy. Keeping your device and its screen lock secure, and keeping your own copies of anything you cannot afford to lose, is your responsibility. Because your data is encrypted with a key that cannot leave your device, we cannot recover it for you if the device is lost, wiped, damaged or reset.
6. Our content
The app, this website, and their text, artwork, icons and design are owned by Chaos Innovations LLC and protected by copyright and trademark law. Dispatcher Strong™ is a trademark of Chaos Innovations LLC. You may use the app for your own personal wellness. You may not sell it, redistribute modified copies, reverse engineer it except where law permits, remove its notices, or present its content as your own or as clinical guidance.
7. Subscription, trial and billing
The first month of use is free and requires no payment details. After that, access to the app requires a subscription of $3.99 per month or $39.99 per year in US dollars. Prices may change, but not for a billing period you have already paid for; we will give notice before any change takes effect and you may cancel instead.
Subscriptions renew automatically until cancelled. You may cancel at any time and will keep access until the end of the period already paid for. Where the subscription is purchased through a platform such as Google Play, that platform handles payment, renewal, cancellation and refunds under its own terms, and cancellation must be done there. We do not receive or store your card details.
Nothing you have already written in the app is deleted because a subscription lapses, and your data remains on your device and under your control.
8. Provided as is
To the fullest extent the law allows, the app is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or uninterrupted operation. We do not warrant that a reminder will always be delivered: notification timing is controlled by your device's operating system, its battery settings and its manufacturer's power management, and you should not rely on this app as the only reminder for anything that genuinely matters, including medication.
9. Limitation of liability
To the fullest extent permitted by law, Chaos Innovations LLC and its owner will not be liable for any indirect, incidental, special, consequential or punitive damages, nor for lost data, lost profits or personal injury, arising from your use of or inability to use the app — including any missed or late reminder, any reliance on its content, any failure to follow appropriate professional or emergency guidance, or participation in activities it describes. Where liability cannot be excluded, it is limited to the greater of the amount you paid us for the app in the twelve months before the claim, or USD 50. Some jurisdictions do not allow certain exclusions, so parts of this may not apply to you; nothing here limits liability for fraud, gross negligence, or anything else that cannot lawfully be limited.
10. Indemnity
You agree to indemnify Chaos Innovations LLC against claims arising from your misuse of the app or your breach of these terms or of your agency's policies.
11. Changes
We may update these terms, and will change the date above when we do. Material changes will be noted in the app's release notes. Continuing to use the app after a change means you accept the revised terms; if you do not, uninstall it.
12. Ending use
You can stop at any time by uninstalling the app, which removes your data from the device. We may discontinue the app or any feature at any time. Sections 5 to 10 survive any termination.
13. Governing law
These terms are governed by the laws of the Commonwealth of Virginia and the United States, without regard to conflict-of-laws rules. The state and federal courts located in the Commonwealth of Virginia will have exclusive jurisdiction over any dispute arising out of these terms or your use of the app, and you consent to that jurisdiction and venue. If any provision is found unenforceable, the rest continues to apply.
14. Contact
Chaos Innovations LLC · hello@chaosinnovations.com